SHIPPING COSTS:
• EUROPE: €8.30
• NORTH AMERICA: $12 CAD, $8.74 USD
• CHINA/HK: $8.74 USD
• KOREA/JAPAN: $8.74 USD
WHICH FORWARDERS ARE USED FOR E-COMMERCE:
• FEDEX, DHL, SF, MONDIAL RELAY
HOW LONG WILL IT TAKE TO GET MY PURCHASE:
• 4-7 BUSINESS DAYS INTERNATIONALLY
• 3-6 BUSINESS DAYS (EUROPE)
• 24-HOUR DELIVERY IN HAND (PARIS, FRANCE ONLY) €20
ACCEPTED PAYMENT METHODS:
• VISA, MASTERCARD, PAYPAL
PRE-ORDERS: IF YOU HAVE PAID FOR A PRE-ORDERED PRODUCT ON all in® BUT HAVE CHANGED YOUR MIND, YOU CAN REQUEST A REFUND AT 1777@ALLIN.SUPPLY - TO BE ELIGIBLE FOR A REFUND, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT: BRAND-NEW. YOUR ITEM MUST BE IN THE ORIGINAL PACKAGING WITH THE TAGS ATTACHED.
HOW DO I TRACK MY ORDER: ONCE YOU HAVE RECEIVED AN EMAIL THAT YOUR ORDER HAS SHIPPED, YOU CAN TRACK IT THROUGH THE LINK IN YOUR SHIPPING CONFIRMATION EMAIL.
WILL I BE CHARGED TAX/CUSTOMS DUTIES ON MY ORDER: TAX-FREE WORLDWIDE ON THE PRODUCTS, BUT NOT DUTIES. BE ADVISED THAT CUSTOMS CHARGES AND/OR IMPORT DUTIES ARE DETERMINED BY THE CUSTOMS OFFICE OF THE DESTINATION COUNTRY AND MAY BE LEVIED ONCE THE PARCEL ARRIVES. PAYMENT OF THESE CHARGES AND TAXES IS THE RESPONSIBILITY OF THE RECIPIENT AND WILL NOT BE COVERED BY ALL IN® 92486042 INC. all in® 92486042 INC CAN’T CONTROL COUNTRIES’ DUTIES PRICES.
CUSTOMER RESPONSIBILITY: IT IS THE CUSTOMER’S RESPONSIBILITY TO TRACK THEIR ORDER AND ENSURE THEY ARE AVAILABLE TO RECEIVE IT. IF YOU REFUSE TO ACCEPT THE ORDER FOR ANY REASON, SUCH AS BEING ON VACATION OR DUE TO WORK HOURS, YOU ARE STILL RESPONSIBLE FOR COLLECTING YOUR PACKAGE. IF THE PACKAGE IS RETURNED TO OUR WAREHOUSE, NO REFUNDS WILL BE ISSUED.
HOW CAN I RETURN ITEMS: YOU HAVE 3 DAYS TO REQUEST A RETURN AFTER RECEPTION, NO EXCEPTIONS. YOU MUST NOTIFY US AT 1777@ALLIN.SUPPLY. THE EMAIL MUST CONTAIN: ORDER NUMBER, COMPLETE NAME, DATE OF PURCHASE, AND ITEM MODEL-COLOR-SIZE. ONCE WE HAVE RECEIVED YOUR ITEM, WE WILL DETERMINE WHETHER WE CAN ACCEPT THE RETURN. AFTER THE RETURN HAS BEEN ACCEPTED, A REFUND WILL BE PROCESSED TO THE CARD USED FOR PAYMENT. WE WILL PROCESS YOUR REFUND WITHIN 7 BUSINESS DAYS FOLLOWING THE RECEPTION OF YOUR PRODUCTS IN OUR WAREHOUSE. NOT APPLICABLE ON DIRECT SALES OUTSIDE OF WWW.ALLIN.SUPPLY WWW.ALLIN.EQUIPMENT
WE WILL REFUND THE PURCHASE PRICE, LESS THE ORIGINAL SHIPPING. IF YOU HAVE PAID DUTIES ON YOUR PURCHASE, WE WILL NOT REFUND THEM AS WE CAN’T REFUND SOMETHING THAT WE DIDN’T CHARGE YOU; DUTIES ARE CHARGED BY THE RECIPIENT COUNTRY.
YOU ARE RESPONSIBLE FOR SENDING BACK YOUR PURCHASE TO OUR WAREHOUSE, AS WE DO NOT PROVIDE A RETURN LABEL. TO BE ELIGIBLE, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT: BRAND-NEW. YOUR ITEM MUST BE IN THE ORIGINAL PACKAGING WITH THE TAGS ATTACHED TO THE PRODUCT (SHOES/CLOTHES/ACCESSORIES). ALL IN 92486042 INC IS NOT RESPONSIBLE FOR DAMAGE OR LOSS OF RETURNED PACKAGES. WHEN YOUR RETURN IS ON ITS WAY, YOU ARE RESPONSIBLE FOR PROVIDING US WITH A TRACKING NUMBER BY EMAIL: 1777@ALLIN.SUPPLY
PRODUCTS BOUGHT WITH A DISCOUNT CODE ARE ONLY ELIGIBLE FOR SIZE EXCHANGE, NO REFUND OR RETURN. FOR HYGIENIC REASONS, WE WILL NOT REFUND/EXCHANGE HATS, CAGOULES, SOCKS, AND UNDERWEAR.
all in® 92486042 INC RESERVES THE RIGHT TO REFUSE ANY RETURN IF ANY OF THESE REQUESTS ARE NOT MET.
MY ITEM HAS BEEN STOLEN, WHAT DO I DO: IF YOU ARE NOT HOME WHEN THE DELIVERY REACHES YOUR ADDRESS, THE DRIVER WILL LEAVE YOUR PARCEL IN A SAFE PLACE. KEEP AN EYE ON YOUR ORDER AS IT IS YOUR RESPONSIBILITY TO COLLECT IT ONCE IT HAS LEFT THE COURIER’S POSSESSION. WE AREN’T RESPONSIBLE FOR A NY LOST OR STOLEN PACKAGES IF WE DON’T HAVE SURVEILLANCE CAMERA PROOF. PROVIDE FOOTAGE TO 1777@ALLIN.SUPPLY
HOW CAN I PROCEED WITH A SIZE EXCHANGE:
WE CAN REPLACE IT FOR THE RIGHT SIZE. BASED ON YOUR LOCATION, AN EXTRA SHIPPING FEE MAY BE CHARGED. SHIPPING AND DUTIES WILL NOT BE COVERED BY all in® 92486042 INC.
WARRANTY: TO REPAIR AN ITEM THAT YOU PURCHASED FROM WWW.ALLIN.SUPPLY OR WWW.ALLIN.SHOES, CONTACT: 1777@ALLIN.SUPPLY. WE WILL ASK FOR THE PRODUCT NUMBER AND THE CONDITION OF THE ITEM BEFORE PROVIDING INFORMATION ON HOW THE INSPECTION PROCESS WORKS. DEPENDING ON THE CONDITION OF THE ITEM, WE MAY NOT BE ABLE TO ACCEPT IT IF IT IS DEEMED BEYOND REPAIR. WE ARE NOT RESPONSIBLE FOR REFUNDING, REPLACING, OR REPAIRING ANY ITEMS ACCIDENTALLY DAMAGED BY THE CUSTOMER.
OUR COMMITMENT TO QUALITY: WE ARE COMMITTED TO CONTINUOUSLY IMPROVING THE QUALITY AND DURABILITY OF OUR PRODUCTS. WE VALUE THE FEEDBACK WE RECEIVE FROM OUR CLIENTS AROUND THE WORLD AND ALWAYS LISTEN TO OUR CUSTOMERS. WE HAVE PROCEDURES IN PLACE TO INCORPORATE THIS FEEDBACK INTO MAKING OUR CLOTHING AND SHOES BETTER. YOUR INPUT HELPS US ENSURE THAT WE ARE PROVIDING THE BEST PRODUCTS POSSIBLE.
WE ARE 100% RESPONSIBLE FOR REPLACING ANY ITEMS IF THEY ARE MANUFACTURED DEFECTIVE OR DAMAGED.
HOW DO I CANCEL MY ORDER: AN ORDER CANNOT BE CANCELED ONCE IT HAS BEEN PLACED AND PAYMENT HAS BEEN TAKEN. YOU WILL NEED TO RETURN THE ITEM TO US ONCE IT REACHES YOU.
I COMMUNICATED WITH ALL IN FOR MY REFUND BUT I STILL DIDN’T GET MY MONEY BACK: THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED. CHECK YOUR BANK ACCOUNT AND CONTACT YOUR CREDIT CARD COMPANY, AS IT TAKES TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED. IF YOU’VE DONE ALL OF THIS AND STILL HAVEN’T RECEIVED YOUR REFUND, CONTACT US AT 1777@ALLIN.SUPPLY. DEPENDING ON YOUR CREDIT CARD, IT MAY TAKE AN ADDITIONAL 10-20 BUSINESS DAYS AFTER YOUR CREDIT IS APPLIED FOR IT TO POST TO YOUR ACCOUNT.
all in®
1777@ALLIN.SUPPLY
